These terms govern your participation in The Aurora Wedding affiliate program. By applying, you agree to these terms in full. The Aurora Wedding is a Singapore-registered bridal studio. References to "we", "us", and "our" mean The Aurora Wedding. References to "you" and "your" mean the affiliate.
In these Terms, the following words have the following meanings unless the context requires otherwise:
Commissions are calculated as a percentage of the Final Paid Package Price. There is no maximum cashback per booking. Your rate is determined by two factors: your assigned base tier, and your total qualifying revenue in the current calendar month (Singapore time).
Each calendar month (Asia/Singapore timezone), the total of "qualifying revenue" you bring in determines which performance bracket you sit in for that month. Qualifying revenue means the Final Paid Package Price of any booking attributed to you with status of locked, partially_payable, payable, or paid. Cancelled or voided commissions are excluded.
The customer pays the standard price. There is no discount, no coupon, and no perk passed to the customer through the affiliate link. The cashback is paid out of our marketing budget and is yours alone.
You will receive a unique referral link in the format theaurorawedding.com/r/your-slug and a short code (for example JANE2625) that customers can enter on enquiry forms.
You may NOT generate clicks or referrals through any of the following methods, all of which constitute fraud and result in immediate termination, voiding of all related commissions, and (where applicable) liability under section 15:
We reserve the right to inspect your traffic sources, request screenshots, and audit any reasonable detail of how a referral was generated. Refusal to cooperate with an audit is grounds for termination.
You may not refer yourself, your spouse, your fiancé(e), your household, or any other party where you stand to benefit from the customer's booking beyond the cashback paid by us. Specifically, the following are prohibited and result in voided commissions and possible account termination:
"Household" means any natural person ordinarily residing at the same residential address as you, regardless of legal relationship. "Spouse" includes a person to whom you are legally married, in a registered civil partnership, or with whom you have publicly held yourself out as in a marriage-equivalent relationship. "Fiancé(e)" means any person whose wedding, if held with you, would be the same wedding referred. The bans above apply equally to your direct employer, your direct employees, your immediate family (parents, siblings, children — whether or not they share your address), and any business in which you hold a 10% or greater equity stake.
Two or more affiliate accounts that share contact details, payment details, or device fingerprints will be merged or terminated at our discretion. We treat this as collusion regardless of who is named on each account.
We use automated detection (matching contact details, addresses, IP addresses, device fingerprints, and other signals) to identify self-referrals. Detection is not perfect, and we reserve the right to flag any commission for manual review.
Each commission moves through these stages:
For your first three commissions, every transition out of "locked" requires manual review by us. This is a one-time cold-start trust period and does not extend the standard hold periods.
If the Customer postpones their Wedding Date, the 14-day post-wedding hold restarts from the new Wedding Date. If the Customer postpones a second time, the hold restarts again from the second new Wedding Date. If the Customer abandons the wedding without scheduling a replacement date for more than 18 months from the original Wedding Date, we will treat the Booking as cancelled per section 7 unless we agree otherwise in writing.
A "Pending" commission that does not transition to "Locked" within 12 months of being created is automatically voided.
7.1 Full cancellation. If a Booking is cancelled in full and the Customer's payment is refunded:
7.2 Partial cancellation, downgrade, or refund. If the Customer downgrades the package, removes services, or receives a partial refund, the commission base is recalculated on the revised Final Paid Package Price as of the date of the change. The difference is treated as a clawback and processed as in section 7.1.
7.3 Chargebacks and disputed payments. If a Customer initiates a credit-card chargeback, payment-method dispute, or reverses a PayNow transaction, the commission attributable to the disputed amount is suspended pending resolution. If the dispute is resolved in our favour, the commission resumes its normal lifecycle. If the dispute is resolved against us, the commission is treated as cancelled per section 7.1.
7.4 Goodwill refunds. Discretionary goodwill refunds we elect to issue (where the Customer does not formally cancel) are not clawed back from your commission, except where the goodwill refund is the resolution of a complaint that you caused (in which case section 15 indemnification may also apply).
We notify you by email whenever a clawback is triggered, with details of the cancelled or amended booking and the amount affected.
You must raise any dispute about a commission calculation, missing commission, or payout amount in writing to us within 60 days of the date of the relevant payout statement (or, where no payout was issued, within 60 days of the date you would have expected one). Disputes raised after 60 days are time-barred and will not be entertained.
Before your first payout exceeding S$500, we will request a copy of your NRIC, FIN, or passport for compliance with anti-money-laundering and counter-terrorism-financing regulations including MAS Notice 626. We may also conduct sanctions and politically-exposed-person screening. Documents are stored encrypted and deleted seven years after your last payout in line with IRAS retention rules. Without verification, payouts above S$500 will be held until verification is completed. We may delay or refuse payouts where we reasonably suspect non-compliance with applicable law.
Affiliate commissions are taxable income in Singapore. You are solely responsible for declaring and paying any tax due on your commissions. We will issue you an annual statement summarising your payouts each calendar year to assist with your filing. We do not withhold tax at source.
If your annual taxable supplies in Singapore (across all your business activities) exceed the GST registration threshold under the Goods and Services Tax Act, you must register for GST and notify us. Where you are GST-registered, the commission paid to you is treated as GST-inclusive unless we agree otherwise in writing.
11.1 Confidential Information. In the course of being an affiliate, you may learn the identities of our Service Partners (including but not limited to photographers, videographers, makeup artists, florists, planners, gown and suit suppliers, car rental providers, decorators, and any other vendors we work with), our pricing intelligence, our commercial terms with those partners, and details of customers and referred couples that you would not otherwise have access to. All of this is Confidential Information belonging to The Aurora Wedding. You agree to keep it strictly confidential and to use it only for the purpose of fulfilling your role as an affiliate.
11.2 Non-Circumvention. For the duration of the Term and for twenty-four (24) months after your account is closed for any reason, you agree that you will not, directly or indirectly, whether on your own account or on behalf of any other person or entity, in Singapore or elsewhere:
11.3 Acknowledgement of Legitimate Interest. You acknowledge and agree that the restrictions in clause 11.2 are reasonable and necessary to protect The Aurora Wedding's legitimate proprietary interests, including its goodwill, trade connections with Service Partners cultivated over years of business, customer relationships, and confidential commercial information. You acknowledge that the 24-month duration is reasonable in the wedding-services industry, where customer purchase cycles span 12 to 18 months and partner relationships are long-term, and that the restriction applies both in Singapore and worldwide because our business operates online and our partner relationships are not geographically constrained.
11.4 Liquidated Damages. If you breach any part of clause 11.2, you agree to pay The Aurora Wedding, as a genuine pre-estimate of the loss we would suffer, the higher of:
This sum represents our estimate of (i) the commission and margin we would have earned had the booking flowed through our package, (ii) the goodwill damage to our partner and customer relationships, and (iii) the administrative and investigative cost of detecting and addressing the breach. The parties agree that this sum is a genuine pre-estimate of loss and is not intended to operate as a penalty.
11.5 Other Remedies Preserved. The liquidated damages under clause 11.4 are in addition to, and not in substitution for, our right to:
11.6 Severability and Blue-Pencilling. If any part of clause 11.2 is held by a Singapore court to be unenforceable as drafted (whether by reason of duration, geographical scope, or activity scope), the parties agree that the offending part may be severed or read down to the maximum extent that would be enforceable, and the remainder of section 11 shall continue in full force and effect.
11.7 Survival and Governing Law. The obligations in this section 11 survive the termination of your affiliate account.
11.8 Additional obligations for Vendor-tier affiliates. If your tier is Vendor, additional obligations apply under our Vendor Affiliate Addendum, which forms part of these Terms. The Addendum supplements (does not replace) this section 11 with vendor-specific rules including: no contact-handover during fulfilment, mandatory redirect of follow-on enquiries, an annual audit right, and a cross-contract termination right where you also hold a separate Service Partner contract with us. Vendor-tier payouts are paused until the current published version of the Addendum is accepted via your dashboard.
12.1 General standards. All your Marketing Activities must:
12.2 Specific prohibitions. You may NOT, in any Marketing Activity:
12.3 Right to require corrections. We may require you to correct, retract, or remove any Marketing Activity we determine to be in breach of this section 12, within 48 hours of our written notice. Failure to comply is a material breach of these Terms.
12.4 Pre-approval for paid campaigns. Paid digital advertising campaigns (Google Ads, Meta Ads, TikTok Ads, etc.) using our brand assets must be pre-approved by us in writing. Approval may be withdrawn at any time on 7 days' notice.
13.1 Limited license. During the Term, we grant you a non-exclusive, non-transferable, revocable, royalty-free license to use the wordmark "The Aurora Wedding" and the brand assets we provide on the Marketing Toolkit page, solely for the purpose of identifying The Aurora Wedding in your Marketing Activities. Any use outside that purpose is unauthorised.
13.2 Brand integrity. You must not modify, distort, recolour, or combine our wordmark or assets with offensive, illegal, or competing content. All goodwill arising from your use of our marks accrues to us.
13.3 Termination of license. The license terminates immediately on closure or termination of your account, or on our written notice. On termination, you must remove all instances of our marks from your channels within 14 days.
Nothing in these Terms creates a partnership, joint venture, employer-employee relationship, principal-agent relationship, or franchise between us and you. You are an independent contractor responsible for your own taxes, insurance, business registrations, social-security contributions (including CPF, where applicable), and any other regulatory obligations of your own activity. You have no authority to bind The Aurora Wedding to any contract, statement, or commitment, and you must not represent yourself as having such authority.
You will indemnify, defend, and hold harmless The Aurora Wedding, its officers, employees, and agents from and against any and all third-party claims, demands, suits, losses, damages, costs, and expenses (including reasonable legal fees on a full indemnity basis) arising out of or connected with:
We will give you prompt written notice of any claim covered by this indemnity and reasonable cooperation in your defence, at your expense.
16.1 Cap on our liability. To the fullest extent permitted by Singapore law, our aggregate liability to you under or in connection with these Terms (whether arising in contract, tort, statute, or otherwise) is limited to the lesser of:
16.2 Excluded losses. In no event will we be liable to you for any indirect, consequential, incidental, special, exemplary, or punitive damages, including but not limited to loss of expected profits, loss of business opportunity, loss of goodwill, or loss of data, even if we have been advised of the possibility of such damages.
16.3 Carve-outs. Nothing in this section 16 limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot lawfully be limited under Singapore law.
17.1 Service "as is". The affiliate program, dashboard, and tracking systems are provided on an "as is" and "as available" basis. We make no warranty that the program will be uninterrupted, error-free, or secure, or that any specific click or referral will be tracked. While we use reasonable care, we are not liable for tracking failures caused by browser settings, ad blockers, third-party platforms, or technical conditions outside our control.
17.2 No earnings guarantee. Past performance of other affiliates is not indicative of your future earnings. We make no representation about how much you will earn. Your earnings depend on your effort, skill, audience, and market conditions.
18.1 Anti-bribery. You comply with all anti-bribery laws applicable to you, including the Prevention of Corruption Act 1960. You will not, directly or indirectly, offer, give, or receive any bribe, kickback, or improper inducement in connection with these Terms. You will not make any payment, gift, or other thing of value to any government official, customer, or employee of a Service Partner that could constitute corruption.
18.2 Sanctions. You represent and warrant that you are not, and your beneficial owners are not, the subject of any sanctions administered by the Monetary Authority of Singapore, the United Nations Security Council, the U.S. Office of Foreign Assets Control, the EU, or the UK. You will not direct payouts to any person or jurisdiction subject to such sanctions. If we become aware that you are sanctioned, we may terminate your account, freeze any payable balance, and report to the relevant authorities, all without liability to you.
18.3 AML. You will not use the affiliate program for money-laundering, terrorism financing, or any other purpose contrary to MAS Notice 626 or its successors.
Neither party is liable for any failure or delay in performance under these Terms (other than payment obligations) caused by an event beyond that party's reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, pandemic, government action, internet or telecommunications outage, or failure of a third-party payment processor. The affected party must notify the other in writing as soon as reasonably practicable and use reasonable efforts to mitigate the effect. If a force-majeure event continues for more than 90 consecutive days, either party may terminate these Terms on written notice.
We may set off any amount you owe us under these Terms (including clawbacks, liquidated damages under section 11.4, indemnity claims under section 15, and overdue interest under section 7.1) against any amount we owe you (including unpaid commission balances). We will give you written notice of the set-off and a statement showing the calculation.
The following provisions survive any termination of your affiliate account: section 1 (Definitions), section 7 (in respect of clawbacks for bookings made during the Term), section 11 (Non-Circumvention & Confidentiality), section 13.3 (mark removal obligation), section 15 (Indemnification), section 16 (Limitation of Liability), section 18 (Anti-Bribery, Sanctions & AML), section 20 (Set-off), this section 21, section 24 (Dispute Resolution), section 25 (Entire Agreement), and any accrued payment obligations.
All notices under these Terms must be in writing and sent (a) by email to hello@theaurorawedding.com for notices to us, or to the email address registered on your account for notices to you; or (b) by registered post to the relevant party's last-known business address. Notices are deemed received: by email, when the sender's mail server records successful delivery; by registered post, three business days after posting in Singapore.
23.1 By us. We may assign, novate, or transfer our rights and obligations under these Terms to any successor entity, parent, subsidiary, affiliate, or buyer of our business or assets, without your consent. We will give you reasonable written notice.
23.2 By you. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. The affiliate account is personal to you.
24.1 Good-faith negotiation. Before commencing formal proceedings, you and we agree to attempt to resolve any dispute by good-faith discussion, with each side designating a senior representative authorised to settle. The parties will meet (in person or by video conference) within 14 days of either party requesting such a meeting.
24.2 Mediation. If the negotiation under section 24.1 does not resolve the dispute within 30 days, the dispute will be referred to mediation administered by the Singapore International Mediation Centre (SIMC) under its Mediation Rules in force. The seat of mediation is Singapore. The language is English.
24.3 Court jurisdiction. If the mediation does not resolve the dispute within 60 days of referral, either party may commence proceedings in the Singapore courts, which have exclusive jurisdiction. These Terms are governed by Singapore law. Nothing in this section 24 prevents either party from seeking interim or injunctive relief from a court at any time.
25.1 Entire agreement. These Terms (together with any policy or guidance referenced in them) constitute the entire agreement between you and us regarding the affiliate program. They supersede all prior representations, statements, negotiations, and agreements (whether oral or written). No variation is binding unless in writing and signed by an authorised representative of The Aurora Wedding.
25.2 No third-party rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 2001 to enforce any term. The application of that Act to these Terms is excluded.
We may pause or terminate your account, with or without notice, if:
You may close your own account at any time by contacting us. Commissions that have already reached "payable" status will still be paid in the next monthly run. Commissions still locked at the time of closure are forfeited unless we agree otherwise in writing.
Termination of your account does not waive any past breach by you, nor any of our rights under sections 11, 15, 20, or any other surviving provision.
27.1 Personal data we collect. When you register and use the affiliate program, we collect: your name, email, mobile, NRIC/passport (only at KYC for payouts above S$500), PayNow target, bank-account details (if used), business registration details (vendor tier), social-media handles (creator tier), referral activity, click history, and commission/payout history.
27.2 Purpose. We use this personal data only to:
27.3 Data processors. We engage the following categories of data processors, who are contractually bound to protect your data and act only on our instructions: payment processors (banks, PayNow operator, Stripe), email-delivery providers (MailerSend), hosting and cloud providers (SiteGround, Cloudflare). The current list of named processors is available on request from our DPO.
27.4 Overseas transfer. Some of our processors are located outside Singapore. Where personal data is transferred overseas, we ensure a comparable standard of protection through contractual safeguards as required by section 26 of the Personal Data Protection Act 2012.
27.5 Retention. We retain personal data for the duration of your affiliate account and, after closure, for the longer of: (a) seven years (financial-record requirement under the Income Tax Act and IRAS retention guidance); and (b) the limitation period for any claim arising from these Terms.
27.6 Data breach notification. If we become aware of a data breach affecting your personal data that is likely to result in significant harm to you or affects 500 or more individuals, we will notify you and the Personal Data Protection Commission within the timelines required by law.
27.7 Your rights. You have the right to access, correct, or withdraw consent for the use of your personal data. Withdrawal of consent may end the affiliate program for you. Contact our Data Protection Officer at hello@theaurorawedding.com with the subject line "DPO".
We may update these Terms from time to time. Material changes (defined as changes to commission rates, hold periods, payout terms, or your obligations under sections 11 to 18) will be communicated to you by email at least 30 days before they take effect. We will require you to re-confirm acceptance via your dashboard. Continued use of the affiliate program after the effective date without an active rejection or account closure constitutes acceptance.
Non-material changes (typo fixes, clarifications, contact details, processor list updates) take effect on posting to this page; we will note the date in the "Last updated" line at the top of this page.
Questions about these terms? Email us or message us on WhatsApp at +65 8988 0688.
← Back to affiliate program